How can we help?

1. Download Kairo from the App Store (iPhone) or Google Play (Android) and open the app.
2. Choose your language — Português, English, Español or Deutsch — and tap the arrow. Your phone’s language is already selected.
3. On the opening screen, swipe to continue.
4. Tap Begin and create your account with an email and a password. The password needs at least 8 characters, with letters and numbers. Already have an account? Tap I already have an account.
5. Answer the five questions: what to call you, who you want to become, what throws you off balance the most, which area of life to reorder first and at what pace to evolve. They help the Mentor get to know you and can be edited in your Profile.
6. Allow notifications if you want the daily reminder, the Garden questions and the Sunday letter notice.
7. Choose a plan to get in — see Subscription and free trial.

The first time you visit each screen, a short tutorial explains what it does. To see it again, open Profile → Tutorials.

Kairo needs an internet connection to sign in, talk to the Mentor and save your entries. The sounds in Silent Mode and Relax & Sleep are built into the app.

After you sign in, the Begin your journey screen shows the Monthly and Annual plans, priced in your store’s currency. Tap a plan and confirm on the App Store or Google Play purchase sheet.

• Free trial: accounts that have never subscribed see the 7 days free badge and the Start free trial button. The terms appear on the store’s screen before you confirm. After the trial, the subscription renews automatically until you cancel.
• One account, every device: your subscription is tied to your Kairo account. Sign in with the same email on iPhone, Android or a new phone and your access comes with you.
• Restore purchases: if the app asks you to subscribe again, tap Restore purchases — on the plans screen or in Profile → Kairo Premium.
• Subscribed on the website? Sign in to the app with the email you used to buy. On Android, if the plans screen keeps showing, tap I already paid on the web.
• Status: Profile → Kairo Premium shows your status (Active) and the date your current period runs until.

To cancel, use the store where you subscribed. You keep access until the end of the period you already paid for — and to avoid being charged after the trial, cancel at least 24 hours before it ends.

• iPhone: Settings → your name → Subscriptions → Kairo, or apps.apple.com/account/subscriptions.
• Android: Google Play → profile picture → Payments & subscriptions → Subscriptions → Kairo, or play.google.com/store/account/subscriptions.
• On the website: use the manage link in your receipt email or write to contact@thekairo.app.

Deleting the app or your account does not cancel your subscription. Cancel it in the store too, so you are not charged again.

The bottom bar has five tabs: Home, Mentor, Dojo, Garden and Library. On Home you’ll find, from top to bottom:

• Your photo or initial, in the top-left corner — tap it to open your Profile.
• The greeting and the quote of the day, which changes at midnight.
• Today’s Practices, with how many you’ve done and the list of your active practices.
• Shortcuts to Silent Mode and Relax & Sleep.

Checking off a practice: tap it to mark it as done today; tap again to undo. Only today can be checked off.

Pull the screen down to refresh — for example, after adding a practice in the Dojo. A red dot on Garden means the question for this part of the day is waiting for you; on Library, that there is a new letter.

1. Open the Mentor tab, type in the Write... field and tap the arrow to send.
2. With your first message, Kairo explains how it uses artificial intelligence and asks for your consent. Tap Agree and continue to go on — with Not now, nothing is sent.
3. While the Mentor is thinking, a circle appears on screen. The reply arrives right after.

Voice message: with the field empty, tap the microphone and speak — from 1 second to 2 minutes (at 2 minutes it sends automatically). Tap the arrow to send or the ✕ to discard. The audio is transcribed, the text appears below it and the Mentor replies to the transcript. The first time, your phone asks for microphone access.

Earlier conversations: each time you open the app, the Mentor starts with a clean screen. Pull the conversation down to load earlier messages.

What the Mentor knows about you: your name, your profile answers (who you want to become, what throws you off balance, area and pace) and the conversation on screen. Replies are short and unhurried; after a few exchanges, it closes with a summary and one or two actions for the next 24 hours.

Reporting a reply: touch and hold the Mentor’s reply and choose a reason — Offensive or inappropriate, Dangerous or harmful or Something else. The text goes to our team for review.

The Mentor is an AI reflection tool and does not replace therapy, medical care or emergency help. If you are in severe distress or at risk, seek help now: contact your local emergency services or a crisis line. In Brazil, CVV answers at 188 (24h) and SAMU at 192.

1. Open the Dojo tab and tap Choose a practice.
2. Pick a category — Mind, Body, Discipline, Relations or Work — and tap a suggestion to add it.
3. Prefer your own? At the end of each category, tap Add custom practice, give it a name and, if you like, a duration (for example, 10 min).

• Limit of five: with five active practices, Kairo asks you to remove one before adding another.
• Marking as done: on Home, in the Today’s Practices list.
• Last 7 days: each practice shows the last seven days, ending today; a filled dot marks a day done.
• Removing: tap the practice’s ✕ and confirm with Delete. Its history is deleted too, and this can’t be undone.

The duration is only a reference: the Dojo doesn’t time your practice or send per-practice reminders.

The question changes with your phone’s clock:

• Morning: 8 AM to 12:59 PM.
• Afternoon: 1 PM to 7:59 PM.
• Night: 8 PM to 7:59 AM the next day.

1. Open the Garden tab and tap Write.
2. Write your answer and tap Save. The ✕ closes without saving.
3. Once answered, the question shows Already answered — the next one arrives in the next part of the day.

Your answers are kept in Previous reflections, newest first. The week’s reflections also help the Mentor write your Sunday letter.

Garden notifications: Kairo can notify you at 8 AM, 1 PM and 8 PM. Turn them on or off in Profile → Garden notifications.

Every Sunday at 9 PM, Kairo lets you know your letter has arrived. When you open the app, the Mentor writes the letter for the week — Monday to Sunday — from your practices, your Garden reflections and your profile. It takes a few seconds.

1. Open the Library tab. A new letter shows the New badge.
2. Tap Read full letter. The letter has four parts: Observations, Patterns, Silent achievements and For next week.
3. Letters from other weeks are kept in Previous letters.

• When the letter is written: when you open the app between Sunday at 9 PM and Friday. Accounts less than 24 hours old don’t receive a letter yet.
• Not there yet? Pull the Library screen down to refresh.
• Language: the letter is written in the app’s language at the moment it is created.
• Reporting a letter: at the end of it, tap Report this letter.

Below the letters are the numbers behind your rhythm: This week (practices completed in the last 7 days), Streaks (days in a row for each practice, up to 7) and Totals (reflections written, conversations with the Mentor and days in Kairo).

1. On Home, tap Silent Mode.
2. Choose the variant: Deep focus or Meditation (5, 15, 30 or 60 minutes), Strategic pause (10 minutes with the question “What matters most now?”) or Emotional reset (4 minutes of guided breathing — breathe in and out with the circle).
3. Choose the ambient sound — Silence, Rain, Wind or Bamboo. The session starts right away.

To finish early, tap End or press and hold anywhere on the screen. At the end, your phone vibrates and Kairo shows how long you stayed.

Notifications: during the session, Kairo’s own notifications are paused. To also silence messages and calls from other apps, turn on Do Not Disturb (Android) or a Focus (iPhone) before you start.

On iPhone, the ambient sound follows the Ring/Silent switch and stops when the screen locks. To fall asleep with sound, use Relax & Sleep.

1. On Home, tap Relax & Sleep.
2. Pick a sound under Ambient — Rain, Wind, Jungle or Bamboo — or under Frequencies — 432 Hz, 528 Hz, 396 Hz, 639 Hz or 7.83 Hz.
3. Under For how long?, choose 30 minutes, 1 hour, 2 hours or All night (8 hours). The sound starts right away.
4. You can lock the screen: the sound keeps playing. On Android, while it plays, the Relax & Sleep — Playing for your sleep. notification stays in the status bar; tap it to return to the sound screen.
5. To stop early, tap End or press and hold anywhere on the screen. When the time is up, the sound fades out and stops on its own.

• The volume follows your phone’s volume buttons.
• The sounds are built into the app — they work offline.
• If another app starts playing audio, such as a music player, Kairo’s sound pauses. Tap End and start again.

On Home, tap your photo or initial in the top-left corner. In your Profile you’ll find:

• Photo: tap it to choose one from your Gallery, take one with the Camera or remove it.
• Account: your account email and Change password. Use at least 8 characters, with letters and numbers — that’s the rule required to sign in.
• Kairo Premium: your subscription status, its end date and Restore purchases.
• Identity: your name and your opening answers (who you want to become, what throws you off balance, area and pace). The Mentor starts using whatever you update.
• Theme: Light or Dark (the default). The choice applies to this phone.
• Language: Português, English, Español or Deutsch. It changes right away — including the Mentor’s replies and future letters.
• Daily reminder and Garden notifications: see Reminders and notifications.
• Tutorials: see each screen’s explanation again.
• Sign out: your data stays saved; just sign in again with the same email.
• Delete account: erases your account and all your data — see Delete your account.

On iPhone, you can also choose Kairo’s language in Settings → Kairo → Language.

• Daily reminder: a line from the Mentor at the time you choose — 7 AM by default. Change the time or tap Disable reminder in Profile → Daily reminder.
• Garden questions: at 8 AM, 1 PM and 8 PM. Turn them on or off in Profile → Garden notifications.
• Sunday letter: Sunday at 9 PM, letting you know the week’s letter has arrived.

Kairo asks for permission to send notifications the first time you get in. If you didn’t allow it, turn on Kairo’s notifications in your phone settings.

On Android 14 or newer, reminders may arrive a few minutes late. For exact times, allow Alarms & reminders for Kairo in the app settings. On Android, each kind of notification can also be turned off in Kairo’s notification settings.

During Silent Mode, Kairo’s notifications are paused.

1. Touch and hold an empty spot on your Android home screen and tap Widgets.
2. Find Kairo and drag the widget onto the screen.

• Small (2×2): the quote of the day.
• Large (4×4): the quote of the day, your next practice for today and your consistency — one dot for each day in a row with at least one practice done.

The widget updates as you use the app — for example, when you check off a practice. Tapping it opens Kairo. For now, widgets are available on Android only.